Organisers

How do I create an organiser account?

Any TiketCaribbean member can become an organiser. In the app go to Profile → Become an organiser (or on the website open Become an Organiser). You complete three steps: business information, phone verification by SMS or voice call, and your business profile with a logo and contact details. Once done you can list events, and your public organiser profile goes live.

Can I list an event on TiketCaribbean?

Yes. Every organiser can list an event that is sold somewhere else (an external listing that links to your ticket page) and create a free event on TiketCaribbean with ticket types and QR check-in. Paid events open once your business is approved for paid ticketing, which you request from Create Event. Start from Create event in the app or Create Event in the web dashboard.

Managing your events

In the app, Profile → My events lists your External listings and your Events on TiketCaribbean with their status. Tap an event to view or edit it. The web dashboard's My Events adds drafts, cancelling, attendee lists and analytics. Changing a published event's name, date or venue notifies ticket holders; cancelling keeps the page visible with an Event Cancelled label.

Publishing an event: what happens and who is told

Publishing a free or paid event makes it live immediately: it appears in the Events tab and on your profile (unless you made it private), followers who opted in are notified, and the venue is placed on the map. Submitting an external listing puts it into review first; it appears once the team approves it, usually within a day. Share the event page or a branded story card straight after, or post it on Wah Happening from the app.

Event locations and venues

You type the venue name or address and choose the country. TiketCaribbean geocodes the address in the background using OpenStreetMap data and places a pin on the map; the country and island you choose drive the Country filter and recommendations. If a venue cannot be found, add a street or landmark, or use the nearest known address, and attendees can still read your text.

Tickets and external ticketing for organisers

TiketCaribbean issues free tickets for free events, sells paid tickets for businesses approved for paid ticketing, and links out to your ticket page for events sold elsewhere. Every ticket carries a signed QR code that you scan with the app or web scanner, with offline mode and a Scan Team of helpers. Money from paid tickets is paid out to you through Stripe after the event.

Your public organiser profile

Every organiser has a public profile on the app and at tiketcaribbean.com/organiser/profile/your-slug. It shows your logo, cover, description, badges, website and social links, follower count and upcoming events, with Follow and Share buttons for attendees. Edit it from Profile → Edit business profile in the app or Settings in the web dashboard.

What can organisers do right now?

Right now organisers can: set up a verified profile that attendees can follow; list events sold elsewhere; create free events with QR tickets; sell paid tickets once their business is approved, with refunds and payouts through Stripe; check people in with the scanner (offline mode, manual check-in, Scan Team); send announcements to followers; and use the web dashboard for analytics, attendee lists and exports, AI tools and the chat assistant. Several dashboard tools are coming soon.

What's coming soon for organisers?

Not yet available: payouts to Caribbean bank accounts, the Pro and Scale plans, marketing emails and newsletters, promo codes and vouchers, memberships, team member invites, reviews, import and backup, the Tax & Duties settings tab, and four of the AI tools. Where a dashboard page exists for one of these it is labelled Coming soon. Below is what each will do and how to cover the gap today.

How do I sell paid tickets on TiketCaribbean?

Paid ticketing is live and opened business by business. Request it from Create Event and our team reviews each request. We can only approve a business whose payout bank account is in a country we can pay out to. Once approved, set up payouts with Stripe on the web dashboard, then create a paid event in the app or the web dashboard with prices, a currency and a refund rule.

How do payouts work for paid events?

Payouts run through a Stripe Connect Express account for your business. Organisers with a trust level can have up to 30%, 50% or 70% of an event's sales released before it happens, to pay the venue, DJs and suppliers up front; levels build from your record, and our team can set one by hand on request. The rest is settled after the event and released once a short refund window has closed. Our team reviews your first payout; later payouts are released automatically within internal limits. An event can also be paid to a partner company you have added as a payout recipient. Stripe then pays the bank on its own schedule. We currently pay out to the UK, the US, the EU, Iceland, Norway, Switzerland and Canada.

What fees do organisers and buyers pay on paid tickets?

Buyers pay the ticket price plus a 6.5% booking fee (minimum 50p per ticket), shown as its own line before they pay. Organisers on the Starter plan pay no platform fee: 0% of ticket face value, so they keep 100% at settlement. The Pro and Scale plans are not available yet, and Enterprise is by agreement. Stripe processing and payout fees are paid by us. Free and RSVP events have no fees.