Question 1

How do I start selling paid tickets?

Accepted Answer

Paid ticketing is live and opened business by business. Open Create Event, choose a paid event and request access; our team reviews each request and tells you by email and in the app. We can only approve a business whose payout bank account is in a country we can pay out to: currently the UK, the US, the EU, Iceland, Norway, Switzerland and Canada. Payouts to Caribbean bank accounts are not available yet. Once approved, set up payouts with Stripe and you can publish paid events. See the Ticketing Fees guide for what it costs.

Question 2

Can I create and publish events right now?

Accepted Answer

Yes. External listings (events sold on another site) are open to every organiser and go through a short review, usually under a day, before appearing. Free events with TiketCaribbean QR tickets are open to every organiser too. Paid events need approval for your business first, which you request from Create Event.

Question 3

What does the beta mean for me as an organiser?

Accepted Answer

The mobile app has been in public beta since 14 September 2026 and the dashboard is open alongside it. Tools that are ready work with real data, including paid ticketing, refunds and payouts for approved businesses; tools that are not (promo codes, memberships, team invites, reviews) are labelled coming soon on their pages rather than hidden. Your feedback shapes the order we finish them in. Use the Contact Support button or the dashboard Chat Assistant.

Question 4

Is my data secure during the beta?

Accepted Answer

Yes. We use AES-256 encryption at rest, TLS 1.3 in transit, and BCrypt password hashing. Security is not a beta feature. It has been in place from day one. See our Security page for the full breakdown.

Question 5

Do I have to sell tickets through TiketCaribbean, or can I promote events I'm already selling elsewhere?

Accepted Answer

You can promote an event you already sell elsewhere today: choose "Promote External Event" when creating an event and add your ticket link. Attendees see a Get tickets button that opens your page, and there is no fee. You can also issue free tickets through TiketCaribbean, and sell paid tickets once your business is approved for paid ticketing.

Question 6

Is TiketCaribbean just another ticketing app? What makes you different?

Accepted Answer

TiketCaribbean is a Caribbean events and community platform, built for Caribbean culture, not adapted to it. Organisers get a public profile attendees can follow, listings alongside the carnival calendar and Wah Happening Corner, paid and free ticketing with refund rules, QR check-in with offline mode, follower announcements, analytics and AI Event-Pilot, our co-planner. Memberships and more campaign tools are coming to the same dashboard.

Question 7

What is Community Voices?

Accepted Answer

Community Voices is our contributor programme where approved members share authentic Caribbean stories, event reviews, photography, travel guides, and cultural content. Think of it as a community-powered magazine within the platform. Anyone can apply to become a Community Voice and, once approved, create articles, image posts, and videos that appear in the Wah Happening feed.

TiketCaribbean

Organiser Help & Guides

Help Topics

Creating Events

Check-In Process

Your Organiser Profile

Dashboard & Analytics

Frequently Asked Questions