Question 1

When will I be able to start selling paid tickets?

Accepted Answer

Not during the beta. Paid event creation is switched off for every organiser while checkout and payouts are finished, so there is no date to promise yet. You will be told by email and in-app when it opens, and founding organisers keep founding-rate fees. In the meantime you can list events you sell elsewhere, create free events if you have early access, and use the check-in, follower and analytics tools.

Question 2

Can I create and publish events right now?

Accepted Answer

Yes, with one caveat. External listings (events sold on another site) are open to every organiser and go through a short review, usually under a day, before appearing. Free events with TiketCaribbean QR tickets are available to organisers the team has granted early access; if you do not see that option, only external listing is offered to you for now. Paid events cannot be created yet.

Question 3

What does the beta mean for me as an organiser?

Accepted Answer

The mobile app enters public beta on 14 September 2026 and the dashboard is open alongside it. Tools that are ready work with real data; tools that are not (payouts, promo codes, memberships, team invites, reviews) are labelled coming soon on their pages rather than hidden. Your feedback shapes the order we finish them in. Use the Contact Support button or the dashboard Chat Assistant.

Question 4

Is my data secure during the beta?

Accepted Answer

Yes. We use AES-256 encryption at rest, TLS 1.3 in transit, and BCrypt password hashing. Security is not a beta feature. It has been in place from day one. See our Security page for the full breakdown.

Question 5

Do I have to sell tickets through TiketCaribbean, or can I promote events I'm already selling elsewhere?

Accepted Answer

You can promote an event you already sell elsewhere today: choose "Promote External Event" when creating an event and add your ticket link. Attendees see a Get tickets button that opens your page, and there is no fee. Selling tickets directly through TiketCaribbean is limited to free events (early access) until paid ticketing opens.

Question 6

Is TiketCaribbean just another ticketing app? What makes you different?

Accepted Answer

TiketCaribbean is built for Caribbean culture, not adapted to it. Organisers get a public profile attendees can follow, listings alongside the carnival calendar and Wah Happening Corner, QR check-in with offline mode, follower announcements, analytics and Event-Pilot, our AI co-planner. Paid ticketing, refund rules, memberships and campaign tools are part of the same dashboard and arrive after the beta.

Question 7

What is Community Voices?

Accepted Answer

Community Voices is our contributor programme where approved members share authentic Caribbean stories, event reviews, photography, travel guides, and cultural content. Think of it as a community-powered magazine within the platform. Anyone can apply to become a Community Voice and, once approved, create articles, image posts, and videos that appear in the Wah Happening feed.

TiketCaribbean

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